T & C's

  • By using this website you are agreeing to our terms and conditions.
  • All images of products are the copyright of The Dormouse House.
  • Where the use of a design or pattern is used, The Dormouse House will state the designer and copyright.
  • Products are described as accurately as possible however there maybe slight colour variation due to monitor settings.
  • Your privacy is important to us, therefore we only use your information for order processing.  The information we ask for will be name, address, phone umber and email address. This information is not shared.
  • The Dormouse House will only email invoices and dispatch notices.  We will not contact you for any other reason unless you have signed up to our newsletter.
  • You can cancel your newsletter subscription at any time.
  • We are an animal loving family and all items are washed and checked however we cannot guarantee items are completely free from animal hair.
  • Items such as clothing and soft furnishings will have been washed and dried according to the care instructions before being listed.  Please ensure that you follow the care instructions included as we do not accept returns that have been shrunk or damaged.